About
Hi, my name is Justyna and I am the founder of Pet Concierge London. Thank you for taking the time to visit our website.
I was born in a peaceful countryside, surrounded by nature, animals, and a close-knit family. Growing up, we always had pets at home - including dogs, cats, fish, and even a turtle - which naturally developed my love for animals from a very young age.
When I later moved away from home, I found it difficult to live without that daily connection to animals. That’s when I began helping others care for their pets, something I quickly realised was not only deeply rewarding, but also incredibly meaningful.
Over the past 10 years, I have been caring for pets professionally, working with a wide range of dog and cat breeds, each with their own personalities, routines, and needs. This experience has taught me how important it is to provide not just care, but consistency, trust, and genuine attention.
Along the way, I connected with like-minded individuals who share the same values and passion for animal care. Today, together, we form a small, trusted team behind Pet Concierge London.
Our goal is simple - to offer a reliable, discreet, and personalised pet care service that gives you complete peace of mind, while ensuring your pet feels safe, comfortable, and truly cared for.
Complimentary Meet & Greet
We believe it’s important to meet you and your pet before any service begins, to ensure we’re the right fit and fully understand your pet’s routine and needs.
We offer a complimentary, no-obligation meet & greet, giving you the opportunity to ask questions and feel confident in your choice.
Why choose Pet Concierge London?
Personalised, One-to-One Care
Every service is tailored to your pet’s routine, personality, and individual needs.
Trusted, Reliable & Discreet
We understand the importance of trust when caring for your pet and your home.
Experienced & Genuine Animal Lovers
With over 10 years of experience, we provide attentive care with a genuine love for animals.
Flexible Walking Options
We offer both solo and small group walks, depending on your dog’s needs and preferences.
Fully Insured & Vetted Sitters
All pet sitters and dog walkers are covered by insurance and undergo DBS checks for your peace of mind.
Safety Comes First
Your pet’s wellbeing is always our priority, with careful, responsible handling at all times.
Client Reviews
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Client Reviews *
“Justyna was the most caring, reliable pet sitter we could have hoped for to care for our dog. She was attentive to his needs, a great communicator and went above and beyond. Our dog was unwell during the stay and Justyna took the extra steps to make sure our boy was well looked after with vet visits and special care. She was a wonderful house guest and we came home to a sparkling apartment. Would highly recommend Justyna to anyone considering a house sitter in the future!”
-Megan
“Justyna was an absolutely wonderful pet sitter. She was very flexible with the arrival time and great at communication. Simba was very well looked after. I’m sure he was disappointed when I walked through the door!!! She left my apartment beautifully clean and tidy. I am very much hoping she will come and sit for me again. I have no hesitation in recommending her.”
-Jane
“Justyna was fabulous and we're incredibly thankful for the care she gave our two cats. This was the longest time we've ever left them and were nervous they wouldn't do well, as they both get a lot of attention daily. They both immediately liked Justyna and did great! Justyna sent photos and we connected daily. We arrived home to two happy kitties and a clean apartment. Knowing they were being well cared for allowed us to enjoy our trip.”
-Tracy
“Justyna was amazing!!! She sent daily photos of Sprout unprompted, and it was very clear that Sprout was happy & well taken care of. She took time to play with Sprout, and Sprout grew very attached to her! She also kept the place as clean, if not cleaner, than we had left it, and was overall very responsive, organized, and easy to coordinate with! I highly, highly recommend Justyna to anyone looking for an incredible sitter!”
-Sarah
“Justyna is truly the best!! She cared for my dog Frank like he was her own, was incredibly responsive, and left the apartment super clean. She even made my bed for me since she knew I would be getting home late! She also was so thoughtful and considerate in keeping me in the loop with how Frank was doing. You and your pet would be lucky to have Justyna care for them!”
-Stacy
“Everything went super smoothly with Justyna! She was reliable, well-organized, and kept me updated regularly with photos! From the photos I could see that Soho was having a great time with her. Justyna was sweet and communicative throughout her stay. She also took excellent care of the apartment and left it spotless. I would highly recommend her to anyone looking for a trustworthy and caring pet sitter!”
-Vitoria
“Justyna looked after our Frenchie, Nala, for a week. She was super friendly and sent us lots of updates (including pictures and videos) of Nala. Nala looked super comfortable with her which made life a lot easier. We got back to a super clean house which was lovely! Would definitely recommend Justyna.”
-Michelle
“Justyna watched our dog and home for 2 weeks, and was an all around amazing sitter! She was extremely communicative, clean, and helpful. Our dog absolutely loved her and we felt very comfortable and safe with him in her care. She took great care of our place and was truly a perfect guest! We would highly recommend booking her for an house sitting or pet sitting needs. Thank you Justyna!”
-Sage
“We had an amazing experience with Justyna as our pet sitter! From the start, she was incredibly open and communicative, which put us at ease while we were away. Justyna took excellent care of our pets, making sure they were happy and comfortable. As an unexpected bonus, we came home to find our house spotlessly clean! If you're looking for a reliable, caring, and thorough pet sitter, we highly recommend Justyna. Your pets (and your home) will be in excellent hands!”
-Joshua